The platform itself has a clean, simple layout making it easy for less technology-savvy users to learn how to use the platform. The simplicity of the platform means that you can keep training requirements to a minimum. With Microsoft Dynamics CRM, there is no need to worry about purchasing additional hardware to use this platform.
Microsoft will also maintain the platform on their end, meaning that you can spend more time collating meaningful data and using it to maintain your relationships with customers. Overall, investing in Dynamics CRM works out to be cheaper than investing in infrastructure for a CRM which would include the server, additional IT equipment and ongoing maintenance costs as well as updating the equipment every few years. If you plan on licencing multiple named users, you will see an added benefit allowing your employees to access any customer data they require universally.
Each of the apps come with a monthly price, per user, with which they can be purchased individually each month or more with extra payments. Once named users are licensed, this platform provides the chance to give the people universal access to all the customer data that is required.
Especially salespeople can log real-time sales calls, immediately follow up leads, creating more opportunities. Other systems also need their equipment upgraded every years. This is a straightforward CRM platform. Basically it is as easy as sending an Email or using Excel, allowing even the non-technical users a brilliant chance of figuring it out. With simple controls and an intuitive user interface, users can easily figure out the procedure to log information.
This again reduces the training costs. This platform is fully optimised only with the other Microsoft products. So putting in excess data into this CRM from the local storage may become a frequent possibility, eating up precious time. In the absence of a proper tracking mechanism of client data, potential leads, etc.
This platform only works well with all of these processes already integrated into the business. It works so that these processes can be turned into actionable data that can be used. This platform being designed as an on-premises one initially, lacks several of the features offered by competitors, that are cloud-based. The Dynamics CRM system is a what-you-see-is-what-you-get system. Although it integrates with Azure, it still needs more Microsoft extensions to make it a true one-stop solution for some companies.
This creates loyalty to your company, brand, and message. If you can manage the potential negatives of this CRM system, then it may be a good investment to consider making. It offers a familiar user experience. It works the same locally or in the cloud. It offers a pay-as-you-go licensing system. It allows you to purchase CRM applications individually. It provides you with universal access options.
It is much cheaper than on-premises CRM options. It gives you five pre-configured portal templates that help you hit the ground running. It is usable for non-technical users. It supports custom code. It is optimized to work with other Microsoft products. It requires you to know your stuff. It is still catching up to other CRMs in certain features. It does not allow for server code adjustments. Share Pin Tweet.
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