The settings for the Synaptic software are set to enabled. A usb mouse does not work either. I have uninstalled the mousepad synaptic from the device manager as well as the HP Quick Launch and reinstalled to verify proper driver installation. I have looked through the device manager to see if there was another device that may have been installed that is running the touchpad e.
The built in support for fixing hardware problems could find no problem to fix. That was fixed with a reinstall of the software from HP's driver site for my laptop. Here is the link to my laptops specifications. Please help! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Fahimulla K. Hi I have few steps that might help you to fix the issue. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Fahimulla K's post on October 28, I tried reinstalling the drivers again to no avail. Still stuck using the keyboard to navigate. In the meantime I'm stuck using my old xp work laptop for general use.
Anything else I could try? Daniel Potyrala. Hi, Synaptics touchpad for win7 made by HP ver If Your problem is solved please mark then Your thread is with solution. In reply to Daniel Potyrala's post on October 30, Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. All forum topics Previous Topic Next Topic. New member. Message 1 of 9. HP Recommended. Product: HP Envy bpna. Operating System: Microsoft Windows 10 bit. Hi there, I'm having a strange issue I hope someone can help with: I recently purchased an HP Envy laptop, and I have enabled the "Scroll inactive windows when I hover over them" option in mouse settings, however this doesn't seem to work properly when using the touchpad.
Perhaps I have missed a setting somewehere - any help would be greatly appreciated, Thanks, George. Tags 2. Tags: HP Envy bpna. HP Support Agent. Message 2 of 9. Keep me posted, how it goes: Please click " Accepted as Solution " on the post that solves your issue to help others find the solution.
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